Frequently Asked Questions

 

 

Click on a question to be directed to the appropriate answer

 

 

How do I find out when your auctions are on?

How do I get a catalogue?

When will a catalogue be available on the website?

When will a printed catalogue be available?

Can I bid without having to attend the auction?

When can I inspect the items in the auction?

Do the items I buy come with any warranty?

What does Buyer’s Premium mean?

Do I have to register to be able to bid?

What is a referred bid?

What methods of payment do you accept?

When do I have to pay for and pick up my goods?

What are the Terms and Conditions of Sale?

 

 

How do I find out when your auctions are on?

 

Auction descriptions and dates are posted on our website as soon as a date has been confirmed. To access the Auction Calendar simply click on the Forthcoming Auctions page. If you are interested in a forthcoming auction click on it for more detail. These pages are added to as more detail about that sale comes to hand.

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How do I get a catalogue?

 

Catalogues are available free on-line. Simply click on the details iconin the Auction Calendar. Printed catalogues are also available for a small fee from the Auction Rooms Sales Office when you register. Remember Catalogues are a guide only and while we make every effort to make sure they are accurate, it is the responsibility of the buyer to know exactly what they are bidding for.

 

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When will a catalogue be available?

 

Catalogues from our website will usually be available from the published inspection time.

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When will a printed catalogue be available?

 

Printed Catalogues will usually be available from the published inspection time.

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Can I bid without having to attend the auction?

 

Yes, via our Absentee Bidding Service. There is no charge for an absentee bid. Bids will only be accepted on a signed copy of our Absentee Bidders Form at least one hour before the commencement of the sale. This form contains your “maximum bid” which authorizes the auctioneer to bid on your behalf up to, but not over that amount. In the event of identical bids being submitted, the first received will take precedence . Normans  Auctions  reserves the right not to accept your bid.

 

Telephone bids may be arranged only on items of significant value, subject to telephone line availability and arranged at least two hours before the commencement of the sale.

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When can I inspect the items in the auction?

 

Inspection times will be published in both the print media and on the detail page of each auction on this website.

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Do the items I buy come with any warranty?

 

In most instances buying goods at auction means that the goods sold are “as-is-where-is”. This means that it is the buyers responsibility to inform themselves as to the suitability of purchasing any given lot. Once goods have left our auction facility there are strictly not refunds given.

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What does Buyer’s Premium mean?

 

A Buyer’s Premium is a small percentage of the hammer price charged to the buyer. This percentage changes per auction. The amount can be found in both our print advertising as well as this website.

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Do I have to register to be able to bid?

 

All intending purchasers are required to register their name, address and telephone contact details to obtain a bidding number. For buyers who are registered for GST, your ABN must also be provided. By signing and registering you are bound by the terms and conditions of the auction sale as displayed near the sales desk in our auction rooms. New
buyers will be asked to provide appropriate identification such as a driver’s license or passport to register.

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What is a referred bid?

 

From time to time a vendor will request that the highest bid be submitted to them for acceptance. This is called a referred bid. Please note that Normans Auctions does not generally accept reserves on lots.

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What methods of payment do you accept?

 

Cash, bank cheque or direct deposit into our bank account. These details are available at all our auction sales. Personal cheques may be accepted with the prior approval of the auctioneer only. If you wish to pay with a personal or company cheque we recommend that you seek  approval prior to the auction sale.

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When do I have to pay for and pick up my goods?

Unless otherwise stated, after an auction all goods must be paid for and collected within two working days. After this time a storage fee of $5 per lot per day will be charged for non collection. Delivery of  goods is subject to full payment including clearance of any cheques accepted.

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What are the terms and conditions of sale?

 

Terms and Conditions of Sale apply to all sale activities of Normans Auctions. Click here to read or download the Terms and Conditions of Sale.

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Norman’s Auctions for:


Hospitality and Hotels Auctions • Office Furniture Auctions

• Transportation Auctions • Earthmoving Auctions • Industrial Auctions • Manufacturing Auctions • Engineering Auctions • Plus Onsite Auctions

Contact Us

Phone:      02 4969 4555
Facsimile: 02 4969 4552


33 - 41 Annie Street
Wickham, Newcastle, NSW

Email Us Here